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DR. BUTANE PROTECTION+ ADVANTAGE FOR TORCHES

Every Whip-It! Torch model comes with lifetime warranty coverage through its limited warranty but it does not cover physical abuse, so if there is any sign of abuse, the product cannot be serviced.  

Dr. Butane Protection+ for Torches extends your coverage to two years from the original purchase date[i] and adds up to two incidents of accidental damage coverage, each subject to a service fee ($15 for ION Torch, $12.59 for RIO Torch, $13.75 for NEO Torch). Any damage outside the scope of intended will not be covered. We will provide pre-paid shipping labels and once the unit is received in our service center, a new unit will be shipped out via USPS mail 2-day shipping. 

 

[i] Unit must be fully intact in order to be eligible for the replacement program.  Unit must also be purchased through www.drbutane.com in order to be valid. Failure to follow these strict guidelines will result in termination of the replacement plan and will forgo the plan refund.




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